Pagine ⌄
Risposte chiare
Domande su LoloBuy, risposte con prove
Risposte pratiche che distinguono venditore, agente, magazzino, corriere e dogana.
01Is this the official LoloBuy website?+
No. LoloBuy Sheet is an independent research site. Use LoloBuy’s own account, checkout and help pages for live order rules. findspreadsheet.com is our broader product database.
Open the main product database ↗02Does a spreadsheet link guarantee stock, price or quality?+
No. A link records what was visible when it was checked. Seller stock, variants and price may change; a spreadsheet cannot prove authenticity, future availability or seller performance.
Browse the current main database ↗03What can LoloBuy warehouse QC photos actually confirm?+
They can help compare visible colour, size labels, measurements, quantity and obvious exterior defects. LoloBuy’s published inspection scope does not turn standard photos into authentication, material testing or a guarantee that electronics function.
Official inspection scope ↗04Why are product payment and international shipping paid separately?+
LoloBuy’s purchase guide separates the first payment for the item and Chinese domestic delivery from the later parcel submission and international freight payment after warehouse arrival.
Official purchase guide ↗05How long is free warehouse storage?+
A dedicated LoloBuy storage page says 180 days, while an older purchase guide still mentions 90 days. Because the official documents conflict, check the countdown shown in your own warehouse account and do not wait until the final day.
Official storage rule ↗06Can every warehouse item be returned for free?+
No. The published return terms refer to a 120-hour period after warehouse storage, seller acceptance, resale condition and product exclusions. Domestic return freight and service fees may apply, so request the return before altering or removing packaging.
Official return terms ↗07Why can the final international freight differ from the estimate?+
The final packed parcel can be charged by actual weight or volumetric weight, depending on the route. Packaging, box removal, dimensions, destination and optional services can change the payable amount after packing.
Official weight explanation ↗08Can LoloBuy or a spreadsheet guarantee customs clearance?+
No. Customs authorities and carriers control clearance. Published LoloBuy material warns that taxation, delay, return or confiscation can occur. Check destination restrictions and declare contents accurately.
Official customs-risk notice ↗09Should I remove shoe boxes or original packaging immediately?+
Only after you finish the QC and return decision. Removing original packaging may reduce weight or volume, but LoloBuy warns that altered packaging can make a return or exchange unavailable.
Official packaging guidance ↗10What evidence should I keep if a parcel arrives damaged?+
Keep the order page, parcel number, payment and tracking records. Photograph the unopened exterior and record a continuous opening video for valuable or visibly damaged parcels, then submit the after-sales request with clear photos and a factual timeline.
Official parcel after-sales guide ↗